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How to Reset or Bypass Authenticator Setup for Account Access

Summary: This article explains how to reset or bypass the Authenticator setup to regain access to your account.

Resetting or Bypassing the Authenticator Setup

If you are unable to access your account due to issues with the Authenticator app, you can request a reset. Here are the steps to follow:

  1. Contact Support: Reach out to customer support for assistance. You can do this via email or phone.
  2. Provide Account Information: When contacting support, be prepared to provide your account details for verification. This may include your email address associated with the account.
  3. Request a Reset: Clearly state that you need to reset or bypass the Authenticator setup to regain access to your account.
  4. Follow Instructions: Once your request is processed, follow any instructions provided by the support team to complete the reset.

Conclusion

If you encounter difficulties with the Authenticator app, contacting customer support is the best way to reset or bypass the setup. Ensure you have your account information ready to expedite the process.